Last Updated: March 26, 2026
By creating an account or accessing stackpad.ai (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. The Service is provided by ByCrux LLC ("we," "us," or "Stackpad").
Stackpad is an AI-powered platform for service businesses. The Service includes:
Security: You are responsible for maintaining the security of your account. Stackpad is not liable for any loss or damage from your failure to comply with this security obligation.
Age: You must be at least 13 years old to use the Service.
Accuracy: You agree to provide accurate and complete information when creating your account and to keep it up to date.
Your Content: You retain full ownership of the text, images, videos, links, and AI agent configuration ("User Content") you upload to Stackpad. We do not claim ownership of your content.
License to Us: By uploading User Content, you grant ByCrux LLC a worldwide, non-exclusive, royalty-free license to host, display, reproduce, and distribute your content solely for the purpose of providing the Service to you and your visitors.
Responsibility: You are solely responsible for your User Content, including the instructions and context you provide to your AI agent. You represent that you own or have the necessary rights to all content you upload.
Our Service includes features powered by Artificial Intelligence ("AI"). You acknowledge and agree that:
When visitors interact with your Stackpad page and AI agent, conversation data and any information visitors provide (such as name, email, or phone number) is collected and stored on your behalf.
Your Obligations: As a business owner, you are responsible for:
You may connect third-party messaging platforms (such as WhatsApp or Instagram) to extend your AI agent to those channels. By connecting a channel integration, you agree to:
We are not responsible for any changes, restrictions, or actions taken by third-party platforms that affect your channel integrations.
Tiers: Stackpad offers free and paid subscription tiers with varying usage limits and features. Paid tiers are billed on a recurring basis through Stripe.
Usage Limits: Each tier has limits on editor messages, editor actions, and visitor messages per month. Exceeding these limits may restrict certain features until the next billing period or until you upgrade.
Billing: By subscribing to a paid tier, you authorize us to charge your payment method on a recurring basis. If payment fails, we may retry and, if unsuccessful, downgrade your account to the free tier.
Cancellation: You may cancel your subscription at any time. Your paid features will remain active until the end of your current billing period, after which your account will revert to the free tier.
Stackpad allows business owners to connect a Stripe account and accept payments from their visitors directly through their Stackpad page and AI agent. By enabling this feature, you agree to the following:
Stripe's Terms: You must create or connect a Stripe account and agree to Stripe's Connected Account Agreement and applicable Stripe terms. Stackpad is not a party to transactions between you and your customers.
Platform Fee: Stackpad charges a platform fee on each transaction processed through your connected Stripe account. The fee is deducted automatically at the time of payment and varies by subscription tier. By using the payments feature, you authorize Stackpad to collect this fee via Stripe's application fee mechanism.
Your Responsibility: You are solely responsible for the products, services, and digital goods you sell through Stackpad, including their legality, accuracy, and delivery. You are responsible for issuing refunds to your customers where required and for complying with all applicable consumer protection and tax laws in your jurisdiction.
Buyer Data: When a visitor completes a purchase, their email address, name, and transaction details are collected on your behalf and made available in your dashboard. You are responsible for handling this data in accordance with applicable privacy laws.
No Warranty on Transactions: Stackpad does not guarantee payment success, fund availability, or dispute outcomes. All payment disputes and chargebacks are handled directly between you, your customer, and Stripe.
You agree not to use Stackpad to:
We reserve the right to remove any content, disable AI agents, or suspend any account that violates these terms at our sole discretion, without prior notice.
We respect the intellectual property rights of others. If you believe that material located on or linked to by Stackpad violates your copyright, you are encouraged to notify us at hello@stackpad.ai. We will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will cease immediately.
You may delete your account at any time through your account settings. See our Data Deletion page for details on what happens to your data.
To the maximum extent permitted by law, ByCrux LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, leads, bookings, or goodwill, resulting from your use of the Service, including but not limited to:
These Terms shall be governed and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
We reserve the right to modify or replace these Terms at any time. We will notify you of any material changes by posting the new Terms on this site or via email. Continued use of the Service after changes constitutes acceptance of the revised Terms.